Each and every automobile is completely detailed and inspected prior to customer delivery. In addition, IFM has hired an independent third party -- Customer Service Index (CSI) company whose primary task is to conduct a survey of our customers with reference to quality and service at IFM Collision Center. Autochex only performs this service for the collision repair industry. By accomplishing this task, IFM assures that our customers are satisfied and we are maintaining and measuring a quality standard at IFM.

We are proud of these survey scores and the staff at IFM have worked diligantly over the years to achieve these high levels. Nevertheless, we will strive to reach new heights since customer satisfaction and service is truly on ongoing commitment at IFM Collision Center.